Category Archives: Uncategorized

Originally posted on CU Water Cooler Let’s face facts – business development is one of the fastest growing trends in the credit union industry.  Credit unions are redefining the art of business development.  Some credit unions are doing a wonderful … Continue reading →

There has been a flurry of discussion in recent weeks about the dissatisfaction and outright anger being felt (and displayed) by consumers.  Most of the anger has been directed at the financial industry and bog banks are certainly feeling the … Continue reading →

What are you reading? That’s a simple enough question.  But it’s an important one to ask yourself if you are in the business of serving people.  And if you work for a credit union, you’re in the service business. So … Continue reading →

Do you want to attract Gen Y to Join Your Credit Union? Try These 4 Ideas. 1.  Start an Economy On Tap series – Partner with a local bar or pub (make sure it’s not a dive!) and offer workshops … Continue reading →

Readers – I was hoping that you would indulge me a little for this post.  It is a bit personal but what I am about to describe taught me a very valuable lesson – one that I will use in … Continue reading →

CALL TO ACTION: Credit Union Leaders – get interested in the concept of Accountability! If you want your life to thrive, you have to embrace the notion that you are fully accountable for every action you take. The same goes … Continue reading →

I once heard someone say that “the moment we fail to change, we begin to die.”  That always stuck with me.  It’s been said that change is inevitable.  I believe this to be true.  I also believe that change can … Continue reading →

This past weekend, I was building a castle with my 3 year old daughter, Leah.  Yes, building castles with her lego “blockies” (as she calls them) is one of her favorite activities.  And I’ll admit – I enjoy it about … Continue reading →

An ancient proverb says that “the more things change, the more they stay the same.”  Earlier this week, I had the opportunity to visit my alma mater, Fairfield University.  It was the first time I had been back to the … Continue reading →

I had the opportunity to speak at the Texas CU League’s Marketing Conference this week in San Antonio.  I arrived a few hours before the Conference Registration started so I decided to visit The Alamo which was only a few … Continue reading →