Watch aficionados know all about Swiss Movement. Indeed, even if people are not “into” watches, they may have heard of watch-makers called Rolex, Patek-Philippe, or Tag Heuer. The process of fine watch-making is an intricate one. Indeed, the best watches perform so well (and command a hefty asking price) precisely because of the intricacy, care, and technical skill that go into producing the timepieces.
This craft would not be possible or effective, however, without the use of a system of action steps, one building upon the other and executed in the same order, every time. The results of using such a system speak for themselves. Of course, the use of systems is not unique to watchmaking. The best chefs in the world use systems. For them, the importance of maintaining a clean and organized workspace is paramount. So much so that they would be able to prepare and cook food with their eyes closed. Authors (including myself) follow a proven system to organize, outline, and ultimately write our content.
If your organization isn’t producing the results you want or if you’re falling short of reaching goals, you must uncover the reasons and root causes. More often than not, you’ll discover that something is missing; namely, anything that resembles a system to get the job done. Think about the biggest challenges that you face. For some, effective communication is non-existent. If that’s the case, ask yourself, “what’s the system that we’re using?” If your business expenses are rising faster than is normal or expected, ask, “what system do we have in place to ensure that everything is kept on budget?”
Systems are critical. No one is suggesting that you implement systems that aren’t flexible. That isn’t realistic in a fluid economy and with ever changing market trends. However, a strong foundational system can do a few things for your business:
Eliminate chaos. Chaos breeds confusion, which breeds disruption.
Establish an “Order of Things.” Systems help to keep projects on track and ensure that strategic decisions are made confidently and in a timely manner.
Make accountability easier to enforce. It is impossible and unprofessional to try to hold someone accountable for information that they haven’t received. If you have a system in place to track communication that includes proof of receipt and acknowledgement of said information, you can then hold people responsible for their actions. Without a system, it’s arbitrary and you’ll find yourself in a “he said, she said” situation. And you don’t have time for that.
Share your ideas for establishing and using systems by commenting below. Let’s keep the conversation going.
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