Category Archives: Accountability

What It Means To Truly L.E.A.D. (Part 2)

Last week, I provided a list of things that a person should be doing in order to truly L.E.A.D. Here is Part 2 using the same acronym (L.E.A.D.) Continue reading

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What It Means To Truly L.E.A.D.

There are a few things that one must do in order to truly L.E.A.D. Ironically enough, the word LEAD is a great acronym for those things. So let’s go through L.E.A.D.
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3 Ways To Build Relationships With Consumers (ONBOARDING)

Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you after that first purchase? The secret lies in what is necessary to build relationships with people. Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Digital Marketing, Experiences, Gen X, Gen Y, Global Network, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Lending, Loans, Management, Marketing, Millennial, Motivation, Networking, Performance, Productivity, Strategic Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

4 Reasons Why Great Employees Leave

Organizations should always expect turnover – that’s business. The problem is that some organizations do some things so badly that the turnover involves their best and brightest employees. Here are 5 reasons why the best employees leave organizations. Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Conflict, Credit Unions, Culture, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

4 Steps To Creating A Robust Company Culture

An organization’s culture is an extension of its Value Proposition. If the Value Proposition is the answer to the question, “why should anyone do business with you, ever?” then culture is the methodology that is used to come up with that answer. Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Digital Marketing, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Marketing, Millennial, Motivation, Performance, Productivity, Professional Development, Strategic Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

The Irrefutable Law of Innovation

Let’s talk about innovation. We hear a lot about it. You may be innovators yourselves. Or you may work for an innovative organization. There is one irrefutable law of innovation that if enacted, will take you and your organizations to the very heights of innovation. It sounds simple enough but in reality, it takes a lot of hard work and dedication.

Here we go…. Continue reading

Posted in Accountability, Budgets, Building Relationships, Business Development, Business Process Improvement, Change, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

4 Really LAME Excuses for Not Making Decisions

The most effective leaders aren’t afraid to make decisions. They don’t keep people in the dark regarding their decision-making process. They are transparent and forthright. Most of all, they don’t ignore the people who are expecting them to make decisions. Continue reading

Posted in Accountability, Building Relationships, Business Development, Business Process Improvement, Change, Conflict, Credit Unions, Decisions, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM | 3 Comments

When The Rains Come…..

In our personal and professional lives, it is inevitable that the rains will come. Meaning, there will be times when we feel like giving up, the pressures get to be too much, or there is so much happening that we find it difficult to keep everything straight.

So when the rains do come (and they surely will) try these tactics to remind yourself of how very fortunate you really are…. Continue reading

Posted in Accountability, Building Relationships, Business Process Improvement, Change, Conflict, Decisions, Employee Development, Experiences, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Performance, Productivity, Professional Development, Training, Value, WIFM, WIIFM | Leave a comment

What’s YOUR Answer?

“We change people’s lives.” Talk about a great WIIFM (What’s In It For Me?) response! Wouldn’t we all love it if every person, product, or service had the actual ability to change people’s lives? Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Collaboration, Credit Unions, Cross-Selling, Decisions, Digital Marketing, Experiences, Gen X, Gen Y, Innovation, Leadership, Leadership Development, Lending, Management, Marketing, Millennial, Motivation, Networking, Performance, Productivity, Training, Value, WIFM, WIIFM | Leave a comment

Be Excellent!

There are a few things that excellent professionals have/do that others don’t. And that’s not to say that those who don’t lack the ability to acquire the same skills or are unable do the same things that excellent professionals do. On the contrary. They can.
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Posted in Accountability, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Motivation, Performance, Productivity, Professional Development, Trust, WIFM, WIIFM | Leave a comment