Tag Archives: Business Development

A Lesson in Poise & Professionalism…..PART 2

FINALLY, it’s your turn at the ticket counter. You disconnect your call with the airline (you’ve been holding for almost an hour anyway.) You are amazed that the gate agent greets you with not only a smile but also with her deepest apologies for this inconvenience. She wants to have a conversation with you. Really? After being yelled at, hissed at, cursed at and insulted for the past almost 3 hours, this lady still wants to know how you’re feeling and how she can help you? Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , | Leave a comment

Press 1 for….. Press 2 for…..

Honestly, I wonder how many times Thomas Edison thought of giving up when he was trying to invent the light bulb. The guy had tried and failed a couple thousand times. But he didn’t quit. He believed in himself and in his ability to achieve the desired result of his labor. Continue reading

Posted in Uncategorized | Tagged , , , , , , , , , , , , , , | Leave a comment

4 Strategic Planning Mistakes & How To Avoid Them

Originally posted on CU Insight (7/23/15) It’s that time of year….you’re most likely starting to gear up for your annual Strategic Planning meeting. Perhaps you have everything in place, the venue, an experienced facilitator, an outline of what you’d like … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , | 1 Comment

See This, Skip That

You’ve probably seen travel/leisure articles online or in your Facebook feeds that highlight a particular destination. Essentially, the authors of the articles identify the things that you should definitely see or experience. They also identify attractions that they believe to … Continue reading

Posted in Uncategorized | Tagged , , , , , , , , | 2 Comments

After The Planning: 3 Things To Do NEXT

It is vital that organizations go through a process of introspection, self-critiquing, and quality assessment.  For many companies, this kind of analysis is conducted during a Strategic Planning session.  The issue is that not every employee gets to attend those … Continue reading

Posted in Uncategorized | Tagged , , , , , , | Leave a comment

12 Things To Do BETTER In 2015!!

It’s that time of year – time for cheer, being good, forgetting about our Cleanse, Mediterranean, Atkins, South Beach, (fill in the blank here) diets, packed malls and parking lots….. And of course, my annual list of suggestions and tactics … Continue reading

Posted in Uncategorized | Tagged , , , , , , , | 5 Comments