Category Archives: Decisions

What It Means To Truly L.E.A.D. (Part 2)

Last week, I provided a list of things that a person should be doing in order to truly L.E.A.D. Here is Part 2 using the same acronym (L.E.A.D.) Continue reading

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What It Means To Truly L.E.A.D.

There are a few things that one must do in order to truly L.E.A.D. Ironically enough, the word LEAD is a great acronym for those things. So let’s go through L.E.A.D.
Continue reading

Posted in Accountability, Branding, Building Relationships, Business Process Improvement, Coaching, Collaboration, Conflict, Credit Unions, Culture, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, goals, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Training, Trust, Value, WIFM, WIIFM | Leave a comment

3 Ways To Improve Service

Service is one of the cornerstones of an organization’s success. If your service levels stink, you’re not going to grow. Here are 3 ways to improve your company’s service levels. Continue reading

Posted in Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Customer Service, Decisions, Employee Development, Experiences, Gen X, Gen Y, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Lending, Loans, Management, Marketing, Millennial, Motivation, Performance, Productivity, Service, Strategic Planning, Training, Value, WIFM, WIIFM | Leave a comment

The Irrefutable Law of Innovation

Let’s talk about innovation. We hear a lot about it. You may be innovators yourselves. Or you may work for an innovative organization. There is one irrefutable law of innovation that if enacted, will take you and your organizations to the very heights of innovation. It sounds simple enough but in reality, it takes a lot of hard work and dedication.

Here we go…. Continue reading

Posted in Accountability, Budgets, Building Relationships, Business Development, Business Process Improvement, Change, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

3 AWFUL Excuses For Not Training Your Employees

“You don’t build a business. You build people – and then the people build the business.” – Zig Ziglar

The truth in that statement is so profound that I say to myself, “why don’t more business executives understand this?” I have been speaking a lot recently to executives and directors about the importance of developing employees. One of my favorite things to say is that an organization only grows as much as its people are allowed to grow. Continue reading

Posted in Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Conflict, Decisions, Employee Development, Employees, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Performance, Productivity, Professional Development, Training, Value, WIFM, WIIFM | Tagged , | Leave a comment

4 Really LAME Excuses for Not Making Decisions

The most effective leaders aren’t afraid to make decisions. They don’t keep people in the dark regarding their decision-making process. They are transparent and forthright. Most of all, they don’t ignore the people who are expecting them to make decisions. Continue reading

Posted in Accountability, Building Relationships, Business Development, Business Process Improvement, Change, Conflict, Credit Unions, Decisions, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM | 3 Comments

When The Rains Come…..

In our personal and professional lives, it is inevitable that the rains will come. Meaning, there will be times when we feel like giving up, the pressures get to be too much, or there is so much happening that we find it difficult to keep everything straight.

So when the rains do come (and they surely will) try these tactics to remind yourself of how very fortunate you really are…. Continue reading

Posted in Accountability, Building Relationships, Business Process Improvement, Change, Conflict, Decisions, Employee Development, Experiences, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Performance, Productivity, Professional Development, Training, Value, WIFM, WIIFM | Leave a comment