Category Archives: Inspiration

What It Means To Truly L.E.A.D. (Part 2)

Last week, I provided a list of things that a person should be doing in order to truly L.E.A.D. Here is Part 2 using the same acronym (L.E.A.D.) Continue reading

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What It Means To Truly L.E.A.D.

There are a few things that one must do in order to truly L.E.A.D. Ironically enough, the word LEAD is a great acronym for those things. So let’s go through L.E.A.D.
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Posted in Accountability, Branding, Building Relationships, Business Process Improvement, Coaching, Collaboration, Conflict, Credit Unions, Culture, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, goals, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Training, Trust, Value, WIFM, WIIFM | Leave a comment

3 Ways To Improve Service

Service is one of the cornerstones of an organization’s success. If your service levels stink, you’re not going to grow. Here are 3 ways to improve your company’s service levels. Continue reading

Posted in Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Customer Service, Decisions, Employee Development, Experiences, Gen X, Gen Y, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Lending, Loans, Management, Marketing, Millennial, Motivation, Performance, Productivity, Service, Strategic Planning, Training, Value, WIFM, WIIFM | Leave a comment

3 Ways To Build Relationships With Consumers (ONBOARDING)

Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you after that first purchase? The secret lies in what is necessary to build relationships with people. Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Digital Marketing, Experiences, Gen X, Gen Y, Global Network, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Lending, Loans, Management, Marketing, Millennial, Motivation, Networking, Performance, Productivity, Strategic Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

4 Reasons Why Great Employees Leave

Organizations should always expect turnover – that’s business. The problem is that some organizations do some things so badly that the turnover involves their best and brightest employees. Here are 5 reasons why the best employees leave organizations. Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Conflict, Credit Unions, Culture, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

4 Steps To Creating A Robust Company Culture

An organization’s culture is an extension of its Value Proposition. If the Value Proposition is the answer to the question, “why should anyone do business with you, ever?” then culture is the methodology that is used to come up with that answer. Continue reading

Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Digital Marketing, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Marketing, Millennial, Motivation, Performance, Productivity, Professional Development, Strategic Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment

The Irrefutable Law of Innovation

Let’s talk about innovation. We hear a lot about it. You may be innovators yourselves. Or you may work for an innovative organization. There is one irrefutable law of innovation that if enacted, will take you and your organizations to the very heights of innovation. It sounds simple enough but in reality, it takes a lot of hard work and dedication.

Here we go…. Continue reading

Posted in Accountability, Budgets, Building Relationships, Business Development, Business Process Improvement, Change, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM | Leave a comment