Category Archives: Networking
There are a few things that one must do in order to truly L.E.A.D. Ironically enough, the word LEAD is a great acronym for those things. So let’s go through L.E.A.D.
Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you after that first purchase? The secret lies in what is necessary to build relationships with people. Continue reading
Organizations should always expect turnover – that’s business. The problem is that some organizations do some things so badly that the turnover involves their best and brightest employees. Here are 5 reasons why the best employees leave organizations. Continue reading
Let’s talk about innovation. We hear a lot about it. You may be innovators yourselves. Or you may work for an innovative organization. There is one irrefutable law of innovation that if enacted, will take you and your organizations to the very heights of innovation. It sounds simple enough but in reality, it takes a lot of hard work and dedication.
Here we go…. Continue reading
The most effective leaders aren’t afraid to make decisions. They don’t keep people in the dark regarding their decision-making process. They are transparent and forthright. Most of all, they don’t ignore the people who are expecting them to make decisions. Continue reading
“We change people’s lives.” Talk about a great WIIFM (What’s In It For Me?) response! Wouldn’t we all love it if every person, product, or service had the actual ability to change people’s lives? Continue reading
Human beings are seriously complicated. We do things that make us feel better, look better, be better. We help others, we volunteer serving food to the poor and homeless, we donate to charities, and we drop a few bucks into the Salvation Army kettles at Christmastime.
One might think, “well, I’m just selfish if everything I do, every decision I make, and every action I take is to benefit me.” DON’T FALL INTO THIS TRAP. Continue reading
Welcome to part 3 of a 3-part series on TRUST. In part 1, we talked about EARNING trust. Part 2 was all about CULTIVATING trust once it’s earned. Today, we’re going to discuss KEEPING it. Continue reading
Welcome to the second in a 3-part series on TRUST. In part 1, we talked about EARNING trust. Now, let’s discuss CULTIVATING it once it’s earned.
You’ve earned another person’s trust. CONGRATULATIONS! But now it’s important to build upon or CULTIVATE that trust so it isn’t lost.
How is trust cultivated? Here are 3 ways: Continue reading
Disney’s “Magic,” Southwest Airlines’ “Company Spirit,” and Zappos’ “WOW Philosophy.” These and other great organizations don’t necessarily focus on the products they sell. They know that if they are able to provide a memorable and extraordinary experience, the products will sell themselves. Sure, they have product development teams. But any products that are developed must enhance the experience that the companies are providing to consumers. If this isn’t demonstrated, the products simply aren’t rolled out. Continue reading