Category Archives: Business Development
3 Ways To Improve Service
Service is one of the cornerstones of an organization’s success. If your service levels stink, you’re not going to grow. Here are 3 ways to improve your company’s service levels. Continue reading
Posted in Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Customer Service, Decisions, Employee Development, Experiences, Gen X, Gen Y, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Lending, Loans, Management, Marketing, Millennial, Motivation, Performance, Productivity, Service, Strategic Planning, Training, Value, WIFM, WIIFM
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3 Ways To Build Relationships With Consumers (ONBOARDING)
Organizations need 3 things to survive: new business, repeat business, and referral business. In today’s post, we’re going to discuss repeat business. How do you get consumers to come back to you after that first purchase? The secret lies in what is necessary to build relationships with people. Continue reading
Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Digital Marketing, Experiences, Gen X, Gen Y, Global Network, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Lending, Loans, Management, Marketing, Millennial, Motivation, Networking, Performance, Productivity, Strategic Planning, Training, Trust, Value, WIFM, WIIFM
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4 Reasons Why Great Employees Leave
Organizations should always expect turnover – that’s business. The problem is that some organizations do some things so badly that the turnover involves their best and brightest employees. Here are 5 reasons why the best employees leave organizations. Continue reading
Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Conflict, Credit Unions, Culture, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Training, Trust, Value, WIFM, WIIFM
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4 Steps To Creating A Robust Company Culture
An organization’s culture is an extension of its Value Proposition. If the Value Proposition is the answer to the question, “why should anyone do business with you, ever?” then culture is the methodology that is used to come up with that answer. Continue reading
Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Cross-Selling, Culture, Digital Marketing, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Marketing, Millennial, Motivation, Performance, Productivity, Professional Development, Strategic Planning, Training, Trust, Value, WIFM, WIIFM
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The Irrefutable Law of Innovation
Let’s talk about innovation. We hear a lot about it. You may be innovators yourselves. Or you may work for an innovative organization. There is one irrefutable law of innovation that if enacted, will take you and your organizations to the very heights of innovation. It sounds simple enough but in reality, it takes a lot of hard work and dedication.
Here we go…. Continue reading
Posted in Accountability, Budgets, Building Relationships, Business Development, Business Process Improvement, Change, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM
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3 AWFUL Excuses For Not Training Your Employees
“You don’t build a business. You build people – and then the people build the business.” – Zig Ziglar
The truth in that statement is so profound that I say to myself, “why don’t more business executives understand this?” I have been speaking a lot recently to executives and directors about the importance of developing employees. One of my favorite things to say is that an organization only grows as much as its people are allowed to grow. Continue reading
Posted in Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Conflict, Decisions, Employee Development, Employees, Gen X, Gen Y, Goal-setting, goals, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Performance, Productivity, Professional Development, Training, Value, WIFM, WIIFM
Tagged Management, Professional Development; Training
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4 Really LAME Excuses for Not Making Decisions
The most effective leaders aren’t afraid to make decisions. They don’t keep people in the dark regarding their decision-making process. They are transparent and forthright. Most of all, they don’t ignore the people who are expecting them to make decisions. Continue reading
Posted in Accountability, Building Relationships, Business Development, Business Process Improvement, Change, Conflict, Credit Unions, Decisions, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Millennial, Motivation, Networking, Performance, Productivity, Professional Development, Strategic Planning, Succession Planning, Training, Trust, Value, WIFM, WIIFM
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What’s YOUR Answer?
“We change people’s lives.” Talk about a great WIIFM (What’s In It For Me?) response! Wouldn’t we all love it if every person, product, or service had the actual ability to change people’s lives? Continue reading
Posted in Accountability, Branding, Building Relationships, Business Development, Business Process Improvement, Change, Collaboration, Credit Unions, Cross-Selling, Decisions, Digital Marketing, Experiences, Gen X, Gen Y, Innovation, Leadership, Leadership Development, Lending, Management, Marketing, Millennial, Motivation, Networking, Performance, Productivity, Training, Value, WIFM, WIIFM
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Communicating VALUE: 3 Laws
What’s In It For Me?
Organizations that enjoy the most success do an outstanding job of answering that question for consumers. The answer to that question is known as the organization’s value proposition. Put another way, the question could be “Why should I ever do business with you?” The delivery of the answer is critical. How it’s communicated is vital. Here are 3 irrefutable laws of communicating VALUE: Continue reading
Posted in Branding, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Conflict, Credit Unions, Experiences, Gen X, Gen Y, Global Network, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Marketing, Millennial, Motivation, Performance, Productivity, Value, WIFM, WIIFM
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Be Excellent!
There are a few things that excellent professionals have/do that others don’t. And that’s not to say that those who don’t lack the ability to acquire the same skills or are unable do the same things that excellent professionals do. On the contrary. They can.
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Posted in Accountability, Building Relationships, Business Development, Business Process Improvement, Change, Coaching, Collaboration, Credit Unions, Decisions, Employee Development, Employees, Experiences, Gen X, Gen Y, Goal-setting, Human Resources, Innovation, Inspiration, Leadership, Leadership Development, Management, Motivation, Performance, Productivity, Professional Development, Trust, WIFM, WIIFM
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Your Full Potential 